Not sure? That’s fine — your boiler photo will usually help us identify it.

Showers without a bath don't count here.

Count all separateshowers and shower-over-bath setups.

The flue is the pipe that takes the fumesfrom the boiler to outside

This helps us check if the flue needs extra protection or positioning

This helps us check if the flue position is suitable

For example: restricted access, kitchen cupboards or worktops around the boiler, unusual pipework, planned building work, or anything else that may affect the installation.

Choose the date that would suit you best. We’ll confirm availability when we confirm your fixed price.

Please stand back slightly and take one clear photo showing the boiler, the pipework underneath and the surrounding wall, cupboards or worktop.

Please upload a clear photo of the pipework directly underneath your boiler, showing the pipes and any visible valves or fittings.

Please take one clear photo showing where the flue exits the outside wall and the area around it, including any nearby windows, doors, roofs or carports.

Please take one clear photo showing the gas meter and the pipework leaving it. If possible, stand back slightly so we can see the surrounding area too.

Upload another photo if there’s anything else you think may help us check the installation, such as cupboards, pipework, access or anything unusual.